Our eBill system is getting an upgrade, ensuring a hassle-free and improved MTA customer experience. This new upgrade prioritizes your ease of use, making payments smoother and faster than ever. As we transition to the upgraded eBill system, there will be a few necessary adjustments to how you currently interact with our services:
All required information pertains to the account holder of record.
If you do not know your CVC (verbal password) and your Customer # (first 6 digits of your Statement #), then call MTA Billing at (907) 745 - 3211 option 1, option 1.
If you don’t know or have access to the email associated with your account, fill out this form:
First and last name of the account holder of record.
Text 2 Pay
Pay your bill from a text message.
Schedule Future Payments
Plan ahead and avoid late fees by scheduling your payments in advance.
See Payment History
Stay informed about your payment activity.
Easy-to-Use Auto Draft
Enable the Easy-to-Use Auto Draft feature to automate your bill payments.
Easy to assist other members or family members with their payments.
Clean, Straightforward Design
Design that prioritizes user-friendliness and intuitive navigation.
Automated phone payment system available 24/7.
With myMTA, you have a single sign-on to change your internet plan, see current usage, and pay your bills.
Pay more than one account with a single payment method.
We kindly request all members who utilize online payments to promptly set up their financial information and payment preferences in the new eBill system through our registration portal below. All members will be required to set up a new Auto Draft profile; simply follow the steps provided on the login page, ensuring you have your MTA member CVC code, account number, and email address ready of the account holder of record.
Don't forget! You must still register with Auto Draft after creating your eBill account to continue making online payments.
No, you can't log in with your old account information. All members must provide the correct member information to create a new account with eBill.
Your CVC is the verbal password you set up on your account and the one used when contacting our support or billing team. If you don’t know your CVC (verbal password), you can call MTA Billing at (907) 745 - 3211.
No! Your CVC (verbal password) is only needed to verify your identity. You must create a new password, containing:
Your Customer # is the first 6 digits of your Statement #. You can access this by navigating to your latest billing statement and looking in the upper right corner.
We’re dedicated to improving our member’s experience. Upgrading our eBill system prioritizes your ease of use, making the payment experience smoother, faster, and ready for more changes to come!
Yes. Enroll in the new eBill system and register Auto Draft to continue making automatic payments. If you are having trouble signing up online or still need assistance, please call our billing department at (907) 745-3211.