Help & Support
Get billing support and read the most commonly asked questions.
It's not you, it's your router
Have you ever had to call your router manufacturer for support? When you add totalWifi to your internet plan, you can finally ditch your router. Say goodbye to dead zones and say hello to total coverage and support. Ask us how you can get started today:
Residential: (907) 745-6821
Business: (907) 864-4444
What can we help you with?
Discover new options and tutorials for all of your home phone needs, like setting up your voicemail account and learning how to avoid a disruption of your home voice service during an outage.
Whether you need a hand with server settings, internet speed performance, or our internet self-install guide, we’ve got you covered. Click here for internet support.
Still have more questions?
For additional help, try using the search bar below to find what you’re looking for, or contact us directly.