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      Help & Support

      Get billing support and read the most commonly asked questions.

      How can we help you today?

      Internet Support

      Whether you need a hand with server settings, internet speed performance, or our internet self-install guide, we’ve got you covered. Click below for internet support.

      Phone Support

      Discover new options and tutorials for all of your home phone needs, like setting up your voicemail account and learning how to avoid a disruption of your home voice service during an outage.

      eBill Support

      Learn how easy it is to take advantage of many payment options, like eBill or direct bill pay through your financial institution, and read our eBill user guide.

      It's not you, it's your router.

      Have you ever had to call your router manufacturer for support? When you add totalWiFi to your internet plan, you can finally ditch your router. Say goodbye to dead zones and say hello to total coverage and support.

      Learn More About totalWiFi

      Still have more questions?

      For additional help, try using the search bar below to find what you’re looking for, or call our support team at (907) 745-6821. They are available 24/7/365!