Lifeline Program

Lifeline is a federally funded program that provides a monthly discount on phone or internet service to eligible households.  Customers may qualify by participating in one of the following programs or be below the Federal Poverty Guidelines:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Bureau of Indian Affairs General Assistance
  • Supplemental Security Income (SSI)
  • Tribal Temporary Assistance for Needy Families (TTANF)
  • Medicaid
  • Food Distribution on Indian Reservations (FDPIR)
  • Federal Public Housing Assistance
  • Head Start (only households meeting qualifying standards)
  • Veterans Pension and Survivors Benefit program

 

Qualifying for Lifeline

 STEP ONE: Qualify thru National Verifier

APPLY ONLINE: Go to National Verifier at CheckLifeline.org/lifeline OR click the link to National Verifier at the top of this page. You must have the ability to scan and upload supporting documentation if requested.

OR

APPLY by MAIL: Send your completed Lifeline application, Household worksheet and copies of your proof of eligibility to the Lifeline Support Center at:

Lifeline Support Center

PO Box 7081

London, KY. 402742

  • TO EXPEDITE YOUR APPLICATION, PLEASE USE BLACK INK, CAPITAL LETTERS AND PROVIDE A VALID EMAIL ADDRESS.
  • THE STATE OF ALASKA IS CONSIDERED TRIBAL LANDS, PLEASE INITIAL ALL NINE BOXES ABOVE YOUR SIGNATURE ON THE APPLICATION.
  • PAPER APPLICANTS – ON PAGE 3, PLEASE MARK THE BOX ASKING IF YOU LIVE ON TRIBAL LANDS.

 USAC will contact you by email from Lifelinesupport@usac.org OR mail from USAC Lifeline Support Center once your application has been reviewed.

NATIONAL VERIFIER ASSISTANCE & APPLICATION STATUSEmail: LifelineSupport@usac.org

Phone: 1-800-234-9473

STEP TWO: Sign up for MTA services

ONCE YOU ARE QUALIFIED: Come to your local MTA office OR call our Customer Service in the:

Mat-Su (907) 745-3211

Eagle River (907) 694-3211

Or other areas (800) 478-3211

Hearing Impaired? Call TTY (907) 761-2188.

INFORMATION MTA WILL NEED TO CONFIRM YOUR LIFELINE STATUS:

  • Full Legal Name as entered in National Verifier
  • Date of Birth
  • Last four of your SS#
  • Your address EXACTLY as it was entered into the system, including spaces, abbreviations and punctuation.
  • Name of participating programs that makes you eligible for Lifeline and current supporting documentation.

EX: Medicaid card, Denali Kid Care Card, Alaska Quest Card.

*Some restrictions and conditions apply. Does not include taxes and surcharges. Visit an MTA store or www.mtasolutions.com for a Lifeline application. Go to www.lifelinesupport.org for information on getting started with Lifeline. Lifeline is a government benefit program. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine, imprisonment or can be barred from the program. Only eligible consumers may enroll in the program; documentation is necessary for enrollment; and the program is limited to one benefit per household.

Get Started

National Verifier Portal

Lifeline Application Form

Lifeline Household Worksheet

Learn More

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