The Lifeline Program is a federally funded program that provides a monthly discount on phone or internet service to eligible households. Qualification is determined based on income or your participation in several federal assistance programs, and you must recertify every year. You must qualify through the Universal Service Administrative Company before enrolling with MTA. To learn how to apply or to see if you qualify for the program, give us a call or go to www.lifelinesupport.org for further information.
Congress created the Affordable Connectivity Program (ACP), $14 billion program that replaced the Emergency Broadband Benefit Program (EBBP). The federal government recently announced that ACP could end as early as April 2024 if the program does not receive additional funding. The ACP will remain in effect until the program funds are exhausted.
The ACP provides eligible households a monthly discount of up to $75 for broadband service. Before enrolling in this program through MTA, you must first pre-qualify by applying online or via mail with the FCC. Please note that customers need to enroll by February 7th to still qualify for the program. See enrollment details below.
Follow the Quick Steps Below to Enroll
All households must complete self-verification through the National Verifier.
Once you have received verification that you are eligible for the ACP, complete the form below to give consent and begin your enrollment with MTA.
Learn about the program, how the discount works, as well as information regarding the transition from the EBBP.
Learn more about eligibility and how to apply.
Consumers have the right to make a complaint with the FCC about their ACP-supported service. Consumer complaints may be filed with the FCC's Consumer Complaint Center by calling 1-888-225-5322 or by going to consumercomplaints.fcc.gov.