Unified Communications

A cloud-based integration of multiple communication devices allowing you to connect using any device, anywhere.

View Plans

A perfect fit for any business.

This technology creates a communication system that is affordable, simple to use, reliable, secure, and easy to maintain. MTA provides top quality Unified Communications with all the out-of-the-box features you need, plus easy customization tools that let you tailor your VoIP communications system to support specific business processes and user preferences.

Fast deployment, enhanced productivity and customizability.

Unified Communications is easy to set up and customize with specific ring groups, call flows, contact / call center capabilities. APIs enable you to seamlessly integrate into your unique business workflows to enhance accuracy, productivity, and customer service. All with the flexibility of a customized plan and no expensive upfront investment.

Features

Capabilities:Call Center:
Desktop & Mobile AppsIntelligent Call Routing
Screen & Document SharingUnlimited Queues and Agents
Team ChatCall Center APIs
Audio & Video ConferencingCustom Builds
Click to Call
Advanced Call Analytics
Voicemail Transcription

What to Expect

Plans & Pricing

Eliminate the need to worry about paying extra for the things you really need. Our all-inclusive seat based pricing brings predictability and peace of mind to your budget. Select the seats you need and have all of your functionality, our service, support and upgrades included.

Courtesy
14.99
Essentials
24.99
Advanced
34.99
Call Center
74.99
Core Service
Phone Number, Extension, Unlimited Domestic Usage, HD & Secure Voice
Telephony Functions
Call Park, Call Waiting, Transfer, 3-Way Calling, Intercom, Call Forwarding, Caller ID, Hot Desking, Contacts From Corporate Directory, Custom Greetings, Mobile App, Call Logs, Audio and Video Conferencing, Screen Sharing, Voicemail, Voicemail To Email, Auto-Attendant
Voicemail Transcription
Call Recording
Ad-HocAlways OnAlways On
Call Monitoring
(Whisper/Barge)
Call Center Functionality
Unlimited Queues, Unlimited Agents, Reporting, Callbacks, Intelligent Call Reporting, Visual IVR, Multiple Call Distributions, Call and Hold Time Announcements, Call Center APIs, Skills-Based Routing

Courtesy

$14.99/mo
Core Service
Phone Number, Extension, Unlimited Domestic Usage, HD & Secure Voice
Telephony Functions
Call Park, Call Waiting, Transfer, 3-Way Calling, Intercom, Call Forwarding, Caller ID, Hot Desking, Contacts From Corporate Directory, Custom Greetings, Mobile App, Call Logs, Audio and Video Conferencing, Screen Sharing, Voicemail, Voicemail To Email, Auto-Attendant
Voicemail Transcription
Call Recording
Call Monitoring
(Whisper/Barge)
Call Center Functionality
Unlimited Queues, Unlimited Agents, Reporting, Callbacks, Intelligent Call Reporting, Visual IVR, Multiple Call Distributions, Call and Hold Time Announcements, Call Center APIs, Skills-Based Routing
Have your own router and want to DiY? Select no add-on services

*API Integrations and access for custom applications are available for an additional fee.

Ask an MTA Technology Consultant

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