This technology creates a communication system that is affordable, simple to use, reliable, secure, and easy to maintain. MTA provides top quality Unified Communications with all the out-of-the-box features you need, plus easy customization tools that let you tailor your VoIP communications system to support specific business processes and user preferences.
Unified Communications is easy to set up and customize with specific ring groups, call flows, contact / call center capabilities. APIs enable you to seamlessly integrate into your unique business workflows to enhance accuracy, productivity, and customer service. All with the flexibility of a customized plan and no expensive upfront investment.
|Desktop & Mobile Apps||Intelligent Call Routing|
|Screen & Document Sharing||Unlimited Queues and Agents|
|Team Chat||Call Center APIs|
|Audio & Video Conferencing||Custom Builds|
|Click to Call|
|Advanced Call Analytics|
Connect to video meetings, conference calls, team chats – you name it - via mobile phones, desk phones, and your computer.
Our intuitive web-based interface makes configuration, on-going management and reporting easier. Fast and simple drag-and-drop call flow design enables you to custom-fit your system to support specific business needs. Using the desktop or mobile app you can do things like manage how calls are routed with custom messages, view voicemail transcriptions, customize your hold music, greetings and menus, and manage your company directory and extensions.
Give your team a more streamlined and flexible experience via a single user interface with a consistent experience across devices - From team chat, audio and video conferencing, advanced call analytics, screen sharing, document sharing and management, click-to-call and beyond.
Fully API integrated, our IP phones provide hot-desking functionality, simplified provisioning and on-phone applications that control conferencing, park, intercom, follow-me, directory, speed dial and call center agent management.
Intelligent call routing, unlimited queues and agents, call center API, custom builds and more. Dynamic Call Flows (based on webhooks and API pivots).
Eliminate the need to worry about paying extra for the things you really need. Our all-inclusive seat based pricing brings predictability and peace of mind to your budget. Select the seats you need and have all of your functionality, our service, support and upgrades included.
Phone Number, Extension, Unlimited Domestic Usage, HD & Secure Voice
Call Park, Call Waiting, Transfer, 3-Way Calling, Intercom, Call Forwarding, Caller ID, Hot Desking, Contacts From Corporate Directory, Custom Greetings, Mobile App, Call Logs, Audio and Video Conferencing, Screen Sharing, Voicemail, Voicemail To Email, Auto-Attendant
|Call Recording||Ad-Hoc||Always On||Always On|
|Call Center Functionality:|
Unlimited Queues, Unlimited Agents, Reporting, Callbacks, Intelligent Call Reporting, Visual IVR, Multiple Call Distributions, Call and Hold Time Announcements, Call Center APIs, Skills-Based Routing
*API Integrations and access for custom applications are available for an additional fee.
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