Vital Voicemail is an essential, easy-to-use and flexible service that stores up to 50 messages and gives you 4 minutes for outgoing greetings. Residential or business line $5.25, Mobile Phone FREE, Shared Mobile Phone $2.99.
Mailbox Set Up: Call 745-7900, 696-7900,or *88 from the phone with voice mail. Following the prompts, enter your temporary PIN (0-0-0-0-0-0) followed by the # key. Enter a new personalized 4- to 20-digit PIN, followed by the # key. Confirm by entering again.
Greeting Set Up: For a personal greeting, dial 1. For a system generated greeting with your name, dial 2. For a system greeting that includes your number, dial 3. For a system greeting that does not include your name or number, dial 4. To save your greeting, dial #.
WEB ACCESS VOICEMAIL $5.99
With Web Access Voicemail, you can use an Internet browser or email to view and manage messages, even save messages to your computer or an external source. Other features include extended absence greetings and group lists. Available for residential, business and mobile phones. Follow the VITAL VOICEMAIL instructions for Mailbox Set Up and optional Greeting Set Up.
Open https://voicemail.mtasolutions.com. Enter your 10-digit telephone number and personalized PIN (labeled Password). Click the Login button. The Messages & Calls tab will show a list of your messages. You can play, delete or mark messages; save messages to your computer; reply to or forward messages and add callers to your contact list. The Voicemail Player allows you to listen to your messages using a similar interface to an MP3 player. For more details, refer to the PremierVoice Web Access Messages & Calls Page [pdf].
GOLD VOICEMAIL $7.99
Use Gold Voicemail to receive, print and forward faxes. Use a browser or email to view, manage and save voice mail messages. Additional features include extended absence greetings and group lists. Available for residential and business lines. Refer to the PremierVoice Managing Faxes [pdf] sheet to review, forward and print faxes. To establish separate voice mail greetings and passwords for other family members or employees, refer to Set Up Family/Extension Mailboxes [pdf].
ROUTING BOX VOICEMAIL $5.99
Automatically answer and send calls to another voice mail box or phone number. Additional features include online access, optional announcement only and dial-by-name. Available for business lines. Follow the WEB ACCESS instructions (above) for logging into your online voicemail services. Then follow Set Up Easy Attendant [pdf] instructions for configuring your Business / Non-Business Hours, Extensions, and Schedule menus. Changing Easy Attendant [pdf].
Reference Guide [pdf]
Wallet Card [pdf]
Number Prompts [pdf]
To reset your PIN: Contact customer service.
To eliminate some of the voicemail prompts when checking for messages: Use main menu option 4, mailbox settings. Then, option 2 for handsfree & time saver options. Then select option 1, Auto-play. Follow prompts to turn auto-play on.
To eliminate the date and time header for all new voice mails: Use main menu option 4, mailbox settings. Select option 2, handsfree & time saver options. Then, option 3, voicemail preferences. Choose option 1, to turn off the headers. If you turn off the date and time header, and need to have the date and time stamp for one particular message, press 66 after listening to that message.
If you can't access your box with your password or have been locked out of voicemail: Contact customer service.
To switch from one voice mailbox to another mailbox: Press the * key. Dial the 10-digit number of the mailbox you want to access.
Send a message to someone without ringing their phone: Dial into your voice mailbox. Press 2, send message. Enter the 10-digit number of the person you wish to leave a message for. Press #.