2021 Annual Report

Welcome to the 2021 Annual Report.

Introduction

CEO Message

In Alaska and throughout the world, it’s been a year with challenges woven into nearly every moment. There was nothing that affected Alaskan communities and businesses in the last year more than the COVID-19 pandemic; from hopping on a plane to dropping our children off at school, there were new rules, new worries and sometimes a frustrating lack of clarity.

These challenges have also turned the past year into one full of new opportunities and finding unique ways to connect, such as a virtual gaming tournament that brought together participants throughout Alaska, or even this first-ever digital annual report for valued members like yourself.

We rallied together to make sure that your way of life wasn’t completely upended.

MTA’s spirit of resilience through rugged terrain didn’t just begin this past year. We’ve been proud to help Alaskans through challenging situations, from natural disasters such as earthquakes and wildfires through more evolutionary changes in the world we live in, such as the adoption of streaming.

Meet Your Board

Ken Kincaid

Chief Governance Officer

Ken Kincaid is a born and raised Alaskan, with deep roots in the Valley and an extensive history as a business owner and employer. With a keen interest in real estate and almost two decades of experience in commercial real estate, Director Kincaid became the youngest of his peers to receive the MAI designation by the Appraisal Institute. He’s served as an MTA Board member since the start of 2019, and provided seasoned business experience as the company set-out on its ambitious plan for AlCan ONE. Ken is honored to serve as the Chief Governance Officer of this dynamic board and remains committed to helping the team assimilate the immense and complex information on new business ventures as it continues to play an integral part in the socio-economic development of the Mat-Su Borough and beyond.

A Message from
our Board

The primary goal of a co-op is for the organization to act as one, with everyone on the same page on how it should move forward, grow and help out the members. The Board of Director's unique role in this structure is to represent membership and do everything we can to ensure the quality of MTA’s service to members.

With that in mind, it’s remarkable to look back on how dedicated and involved the entire MTA organization was throughout 2020, from the CEO and COO, to each and every member. This co-op didn’t just serve members in an exemplary, high-quality manner during one of the most difficult times in our state’s history, but it continued to create, build and innovate.

The Mat-Su Valley is diverse in many ways but particularly in our community members’ ways of life. We’ve been mindful of the members who rely on MTA to help their children learn, apply for new jobs, make vaccine appointments and more, and the last year was a reminder that the internet is more than just a convenience used to get information – it’s a need.

MTA was one of the first telecom companies to sign on to the national Keep Americans Connected Pledge, which urged telecom companies to not terminate service to any residential or small business customers because of their inability to pay their bills, waive late fees and more. Internally, we were a community leader in terms of adopting a safe and smart work-from-home policy.

Through the rugged logistics that we faced in 2020, we were proud to continue prioritizing partnerships with the community, in addition to providing high-quality internet service to everyone who needs it. It’s been heartwarming to see MTA branch out with initiatives like the Gaming Tournament and the Palmer Historic Photo Project, while opening the door for the next generation of tech leaders through the MTA Foundation’s scholarships and grants.

The MTA team met the always-changing needs of our community and members in a variety of ways, including continually investing in new products, and discontinuing products that were no longer meeting our customers' needs.

With the telecom industry on an exponential curve from a technology standpoint, we have to be proactive in order to provide the highest-quality service, not just reactive. Organizations need to be looking five, ten or more years down the road, and between projects like AlCan ONE and MTA Shield, MTA is thinking ahead for its members. We even have a department whose job is to look down the road and track potential impactful projects, as well as the cost and needs for those.

AlCan ONE was a project enormous in scope as well as opportunity for MTA and its members and is truly one of the most exciting telecom projects we’ve seen in Alaskan history. This historic accomplishment provides opportunity that we wouldn’t otherwise have. MTA could’ve just continued with smaller, more standard projects, but CEO Michael Burke and the rest of the team had a big vision that was expertly executed.

We’ve been thrilled to see membership continue to grow over the last several years and we’re so excited about the products and projects that we’ll be collectively working together on throughout 2021.

MTA’s Board, executives, employees and members all come together when it counts the most, and we grow and adapt together when the situation calls for it.

Network Expansion

MTA’s projects don’t have to be large-scale for them to make a big impact on our members. We stayed busy in 2020 rolling out a slew of new products that will make your day-to-day lives—at home or in the office—more secure and easier to navigate.

While our totalWiFi product helped members manage all of their connected devices through a sleek gateway and Unified Communications provided a cloud-based integration of multiple communication devices allowing members to connect using any device, anywhere, we also wanted to make sure we were making technology usage as secure as possible for our members on a micro level.

To address that, we launched MTA Shield, a new suite of three apps that provide total device protection. These apps work in conjunction with each other and allow our members to take charge of their network security. Our product team has been proud to take an outside-in approach to this development and every other type of problem-solving by getting out of the office to better understand our members, which our product specialist Zak Wolf wrote about after the products’ launch.

Practical Policy &
Management

Alaska Journal of Commerce Badge Best Workplace 2021
Alaska Journal of Commerce Badge

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut lectus arcu bibendum at varius.
Scelerisque fermentum dui faucibus in ornare quam viverra orci sagittis. Eu feugiat pretium nibh ipsum. Vitae auctor eu augue ut lectus arcu. Proin fermentum leo vel orci
porta non pulvinar. Pellentesque adipiscing commodo elit at imperdiet dui accumsan sit. Et magnis dis parturient montes nascetur ridiculus. Non diam phasellus vestibulum lorem sed risus ultricies tristique nulla. At tempor commodo ullamcorper a lacus. Lorem ipsum dolor sit amet. Ac turpis egestas sed tempus urna et pharetra pharetra. Vulputate ut pharetra sit amet aliquam.

Tempus quam pellentesque nec nam aliquam sem et tortor consequat. Porttitor leo a diam sollicitudin tempor id eu. Iaculis eu non diam phasellus vestibulum. Vivamus arcufelis bibendum ut tristique et egestas. Arcu bibendum at varius vel. Laoreet non curabitur gravida arcu. Sit amet nulla facilisi morbi tempus iaculis. Adipiscing at in tellus integer feugiat. Ullamcorper velit sed ullamcorper morbi tincidunt ornare. Et netus et malesuada fames. Cursus vitae congue mauris rhoncus aenean vel elit. Posuere ac ut consequat semper viverra nam. Egestas congue quisque egestas diam in arcu. Gravida quis blandit turpis cursus. Platea dictumst vestibulum rhoncus est pellentesque elit ullamcorper dignissim. Convallis a cras semper auctor neque vitae. Mi ipsum faucibus vitae aliquet nec ullamcorper sit amet. Sagittis id consectetur purus ut faucibus.

Suspendisse interdum consectetur libero id faucibus nisl tincidunt. Amet est placerat in egestas erat imperdiet sed euismod. Quis hendrerit dolor magna eget. Diam quis enim lobortis scelerisque fermentum. Adipiscing bibendum est ultricies integer. Ultrices in iaculis nunc sed augue lacus viverra vitae. Sit amet massa vitae tortor condimentum lacinia quis vel. Ac odio tempor orci dapibus ultrices in iaculis nunc. Libero volutpat sed cras ornare arcu dui vivamus.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut lectus arcu bibendum at varius.
Scelerisque fermentum dui faucibus in ornare quam viverra orci sagittis. Eu feugiat pretium nibh ipsum. Vitae auctor eu augue ut lectus arcu. Proin fermentum leo vel orci
porta non pulvinar. Pellentesque adipiscing commodo elit at imperdiet dui accumsan sit. Et magnis dis parturient montes nascetur ridiculus. Non diam phasellus vestibulum lorem sed risus ultricies tristique nulla. At tempor commodo ullamcorper a lacus. Lorem ipsum dolor sit amet. Ac turpis egestas sed tempus urna et pharetra pharetra. Vulputate ut pharetra sit amet aliquam.

Tempus quam pellentesque nec nam aliquam sem et tortor consequat. Porttitor leo a diam sollicitudin tempor id eu. Iaculis eu non diam phasellus vestibulum. Vivamus arcufelis bibendum ut tristique et egestas. Arcu bibendum at varius vel. Laoreet non curabitur gravida arcu. Sit amet nulla facilisi morbi tempus iaculis. Adipiscing at in tellus integer feugiat. Ullamcorper velit sed ullamcorper morbi tincidunt ornare. Et netus et malesuada fames. Cursus vitae congue mauris rhoncus aenean vel elit. Posuere ac ut consequat semper viverra nam. Egestas congue quisque egestas diam in arcu. Gravida quis blandit turpis cursus. Platea dictumst vestibulum rhoncus est pellentesque elit ullamcorper dignissim. Convallis a cras semper auctor neque vitae. Mi ipsum faucibus vitae aliquet nec ullamcorper sit amet. Sagittis id consectetur purus ut faucibus.

Suspendisse interdum consectetur libero id faucibus nisl tincidunt. Amet est placerat in egestas erat imperdiet sed euismod. Quis hendrerit dolor magna eget. Diam quis enim lobortis scelerisque fermentum. Adipiscing bibendum est ultricies integer. Ultrices in iaculis nunc sed augue lacus viverra vitae. Sit amet massa vitae tortor condimentum lacinia quis vel. Ac odio tempor orci dapibus ultrices in iaculis nunc. Libero volutpat sed cras ornare arcu dui vivamus.

2021 Financial Reports

CEO Remuneration Statement

Alaska Journal of Commerce Badge Best Workplace 2021
Alaska Journal of Commerce Badge

Member Solutions

Member Meetings
Annual member meetings

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut lectus arcu bibendum at varius.
Scelerisque fermentum dui faucibus in ornare quam viverra orci sagittis. Eu feugiat pretium nibh ipsum. Vitae auctor eu augue ut lectus arcu. Proin fermentum leo vel orci
porta non pulvinar. Pellentesque adipiscing commodo elit at imperdiet dui accumsan sit. Et magnis dis parturient montes nascetur ridiculus. Non diam phasellus vestibulum lorem sed risus ultricies tristique nulla. At tempor commodo ullamcorper a lacus. Lorem ipsum dolor sit amet. Ac turpis egestas sed tempus urna et pharetra pharetra. Vulputate ut pharetra sit amet aliquam.

Tempus quam pellentesque nec nam aliquam sem et tortor consequat. Porttitor leo a diam sollicitudin tempor id eu. Iaculis eu non diam phasellus vestibulum. Vivamus arcufelis bibendum ut tristique et egestas. Arcu bibendum at varius vel. Laoreet non curabitur gravida arcu. Sit amet nulla facilisi morbi tempus iaculis. Adipiscing at in tellus integer feugiat. Ullamcorper velit sed ullamcorper morbi tincidunt ornare. Et netus et malesuada fames. Cursus vitae congue mauris rhoncus aenean vel elit. Posuere ac ut consequat semper viverra nam. Egestas congue quisque egestas diam in arcu. Gravida quis blandit turpis cursus. Platea dictumst vestibulum rhoncus est pellentesque elit ullamcorper dignissim. Convallis a cras semper auctor neque vitae. Mi ipsum faucibus vitae aliquet nec ullamcorper sit amet. Sagittis id consectetur purus ut faucibus.

Suspendisse interdum consectetur libero id faucibus nisl tincidunt. Amet est placerat in egestas erat imperdiet sed euismod. Quis hendrerit dolor magna eget. Diam quis enim lobortis scelerisque fermentum. Adipiscing bibendum est ultricies integer. Ultrices in iaculis nunc sed augue lacus viverra vitae. Sit amet massa vitae tortor condimentum lacinia quis vel. Ac odio tempor orci dapibus ultrices in iaculis nunc. Libero volutpat sed cras ornare arcu dui vivamus.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut lectus arcu bibendum at varius.
Scelerisque fermentum dui faucibus in ornare quam viverra orci sagittis. Eu feugiat pretium nibh ipsum. Vitae auctor eu augue ut lectus arcu. Proin fermentum leo vel orci
porta non pulvinar. Pellentesque adipiscing commodo elit at imperdiet dui accumsan sit. Et magnis dis parturient montes nascetur ridiculus. Non diam phasellus vestibulum lorem sed risus ultricies tristique nulla. At tempor commodo ullamcorper a lacus. Lorem ipsum dolor sit amet. Ac turpis egestas sed tempus urna et pharetra pharetra. Vulputate ut pharetra sit amet aliquam.

Tempus quam pellentesque nec nam aliquam sem et tortor consequat. Porttitor leo a diam sollicitudin tempor id eu. Iaculis eu non diam phasellus vestibulum. Vivamus arcufelis bibendum ut tristique et egestas. Arcu bibendum at varius vel. Laoreet non curabitur gravida arcu. Sit amet nulla facilisi morbi tempus iaculis. Adipiscing at in tellus integer feugiat. Ullamcorper velit sed ullamcorper morbi tincidunt ornare. Et netus et malesuada fames. Cursus vitae congue mauris rhoncus aenean vel elit. Posuere ac ut consequat semper viverra nam. Egestas congue quisque egestas diam in arcu. Gravida quis blandit turpis cursus. Platea dictumst vestibulum rhoncus est pellentesque elit ullamcorper dignissim. Convallis a cras semper auctor neque vitae. Mi ipsum faucibus vitae aliquet nec ullamcorper sit amet. Sagittis id consectetur purus ut faucibus.

Suspendisse interdum consectetur libero id faucibus nisl tincidunt. Amet est placerat in egestas erat imperdiet sed euismod. Quis hendrerit dolor magna eget. Diam quis enim lobortis scelerisque fermentum. Adipiscing bibendum est ultricies integer. Ultrices in iaculis nunc sed augue lacus viverra vitae. Sit amet massa vitae tortor condimentum lacinia quis vel. Ac odio tempor orci dapibus ultrices in iaculis nunc. Libero volutpat sed cras ornare arcu dui vivamus.

2021 Financial Reports

CEO Remuneration Statement

Member Meetings
Annual member meetings

MTA in the Community

MTA’s projects don’t have to be large-scale for them to make a big impact on our members. We stayed busy in 2020 rolling out a slew of new products that will make your day-to-day lives—at home or in the office—more secure and easier to navigate.

While our totalWiFi product helped members manage all of their connected devices through a sleek gateway and Unified Communications provided a cloud-based integration of multiple communication devices allowing members to connect using any device, anywhere, we also wanted to make sure we were making technology usage as secure as possible for our members on a micro level.

To address that, we launched MTA Shield, a new suite of three apps that provide total device protection. These apps work in conjunction with each other and allow our members to take charge of their network security. Our product team has been proud to take an outside-in approach to this development and every other type of problem-solving by getting out of the office to better understand our members, which our product specialist Zak Wolf wrote about after the products’ launch.

Workforce of the Future

MTA’s projects don’t have to be large-scale for them to make a big impact on our members. We stayed busy in 2020 rolling out a slew of new products that will make your day-to-day lives—at home or in the office—more secure and easier to navigate.

While our totalWiFi product helped members manage all of their connected devices through a sleek gateway and Unified Communications provided a cloud-based integration of multiple communication devices allowing members to connect using any device, anywhere, we also wanted to make sure we were making technology usage as secure as possible for our members on a micro level.

To address that, we launched MTA Shield, a new suite of three apps that provide total device protection. These apps work in conjunction with each other and allow our members to take charge of their network security. Our product team has been proud to take an outside-in approach to this development and every other type of problem-solving by getting out of the office to better understand our members, which our product specialist Zak Wolf wrote about after the products’ launch.