Internet Customer Request
September 18, 2008 — We need your help. MTA is sending out an email notification to some of our Internet service customers. The email is a real request from MTA Internet Services Manager, Les Helfrich.
If you received this email, please call the MTA Help Desk at your earliest convenience. We have some questions regarding your email account. Telephone numbers are listed below. To help us assist you faster, please refer to the Ticket Number provided in the email. Thank you.
DTV & Internet Help Desk
Dial *11 (star-1-1) or from...
Cantwell 768-6821
Clear 582-6821
Eagle River 694-6821
Healy 683-6821
Mat-Su 745-6821
Nenana 832-1060
Tyonek 583-6821
Do Not Respond To This Email
September 18, 2008 — MTA Internet customers have recently received the following fraudulent email from persons identifying themselves as MTA representatives and asking for customer's confidential information. If MTA customers receive this type of email, delete it immediately.
From: "Sales And Customer Service" <support@mtaonline.net>
Subject: *****CONFIRM YOUR WEBMAIL ACCOUNT*****
Reply-To: supportweb@mail2webmaster.com
Date: Thu, 18 Sep 2008 05:56:09 -0700
X-Antivirus: avast! (VPS 080913-0, 09/13/2008), Outbound message
X-Antivirus-Status: Clean
Dear mtaonline.net Subscriber,
We would like to inform you that we are currently carrying out scheduled maintenance and upgrade of our webmail service and as a result our email client has been changed and your original password will be reset. We are sorry for any inconvenience caused.
To complete your mtaonline.net account, you must reply to this email
immediately and enter your password here (*********)
Failure to do this will immediately render your email address deactivated from our database.
You can also confirm your email address by logging into your mtaonline.net account at: http://webmail.mtaonline.net
<http://webmail.mtaonline.net/>
Thank you for using the mtaonline.net webmail !
Email the Webmaster <mailto:ccassell@mta-telco.com> | Copyright 2008
Matanuska Telephone Association, Inc. | Terms of Use & Privacy Policy
<http://www.mtasolutions.com/termsandprivacy.php>
Fraudulent Email Not From MTA
August 28, 2008 — MTA Internet customers have recently received the following fraudulent email from persons identifying themselves as MTA representatives and asking for customer's confidential information. MTA reminds customers to never give out personal information, via email or phone. If MTA customers receive this type of email, delete it immediately.
----- Original Message ----- From: "Web - MTA ONLINE" service1@mtaonline.net Dear Subscribers, This message is from Webmail at mtaonline.net messaging center to all email account owners. We are currently upgrading our data base and e-mail account center. To prevent your account from closing, you will have to update it below so thata we will know that it's a present used account. CONFIRM YOUR WEBMAIL AT MTAONLINE EMAIL IDENTITY BELOW Warning!!! Account owner that refuses to update his or her account within Seven days of receiving this warning, will lose his or her account permanently. Thank you for using EMAIL ACCOUNT OF WEBMAIL AT MTAONLINE SITE Warning Code: VX2G99AAJ Thanks, 2008 mtaonline webmail A-ZMaps-Directions Feedback Server (mtaonline.net) |
DTV Channel Quality Issues
July 31, 2008 — MTA is aware of quality issues with Digital TV channels 2 NBC KTUU, 7 PBS KAKM, and 13 ABC KIMO. The issues affect all DTV subscribers, regardless of their service level or location.
Intermittently, the picture on these three channels freezes up, drops, or is poor quality.
The quality issues began in June and are caused by troubles with a microwave system operated by KAKM (for all three stations). We receive channels 2, 7, and 13 via this microwave system.KAKM is working on their microwave system. MTA is working with KTUU, KAKM, and KIMO to place equipment at their studios, which will enable us to directly transport the broadcasts, bypassing the troubled microwave system.
We are working to correct these quality issues as quick as possible.
Web-Ster Email Not From MTA
July 16, 2008 — MTA Internet customers have recently received the following fraudulent email from persons identifying themselves as MTA representatives and asking for customer’s confidential information. MTA reminds customers to never give out personal information, via email or phone. If MTA customers have questions, they are encouraged to contact MTA at 745-3211 or you may call MTA Help Desk at *11.
----- Original Message ----- From: WEB-STER-SERVICE.DEPARTMENT@MTAONLINE.NET To All WEB-STER MTAONLINE.NET WEBMAIL ACCOUNT Subscribers! You Must Be A Part Of This WEB-STER MTAONLINE.NET WEBMAIL Upgrading To Avoid Your WEB-STER MTAONLINE.NET WEBMAIL Account from Being Closed The New Access Communications ACCOUNT Is: For The all-new WEB-STER MTAONLINE.NET WEBMAIL ACCOUNT you can Fill the Informations Below To Verify Your Account , this for Your Benefit. Read Below To Understand More. WEB-STER MTAONLINE.NET WEBMAIL ACCOUNT User Due to the congestion in all WEB-STER MTAONLINE.NET WEBMAIL ACCOUNT users and removal of all unused WEB-STER MTAONLINE.NET WEBMAIL ACCOUNT, would be shutting down all unused Accounts, You will have to confirm your E-mail by filling out your Login Information below after clicking the reply button, or your account will be suspended within 24 hours for security reasons. * Login IP:.................................. C Copyright 2008 WEB-STER MTAONLINE.NET WEBMAIL SERVICES INC. |
Annual Survey Is Underway
June 17, 2008 — Beginning Monday June 16, 2008, MTA is conducting market research via telephone to understand how our customers perceive our products and services. The annual survey process should be complete in approximately 2 weeks.
Your participation is important and much appreciated. Thank you for helping us improve.
Phishy MTA Email
June 17, 2008 — MTA Internet customers have recently received the following fraudulent email from persons identifying themselves as MTA representatives and asking for customer’s confidential information. MTA reminds customers to never give out personal information, via email or phone. If MTA customers have questions, they are encouraged to contact MTA at 745-3211 or you may call MTA Help Desk at *11.
----- Original Message ----- Dear: Internet member,
|
Hamlin And Robinson Elected
MTA 2008 Annual Meeting Election Results
June 5, 2008 — MTA’s Annual Meeting was held Wednesday night on the Alaska State Fairgrounds in Palmer, and more than 600 people enjoyed the night by dining on an exquisite dinner prepared by the Alaska Job Corps Culinary Arts Students, as part of their senior project; viewing the vivid picture of high definition digital television, as well as visiting with MTA’s celebrity spokesperson, Iditarod musher Martin Buser.
Two directors were elected to serve on the MTA board at last night’s meeting. Winning a 3-year seat was Jason Hamlin with 3,144 votes and winning a 2-year seat with 3,047 votes was Kim Robinson. Other candidates running in this year’s election included Greg Brooker, James R. Hemseth, and John Rockwell.
MTA members voted on two proposed by-law amendments. The first proposed by-law change, expanding the definition of a “close relative” relationship between an MTA board member and an MTA employee passed with 3,823 yes votes to 845 no votes.
The second proposed by-law change, which eliminates restrictions on contracting passed by a margin of 3,064 yes votes to 1,620 no votes.
Mike Combs will serve as the Chief Governance Officer of the MTA board and Jason Hamlin will serve as Secretary of the Board, as decided by a special board meeting that immediately followed the election. Rounding out the 5-person MTA board is Earl Lackey and Tammy Bruce.
Board Member Candidate Campaign Disclosure Reports
Kim Robinson
Expenditures, Final
Contributions, FinalJason Hamlin
No Activity, Final
Chugiak Student Wins Scholarship Money
May 1, 2008 — Graduating high school senior, Tamiah Liebersback from Chugiak, Alaska, won a $2,500 college scholarship from MTA and the Foundation for Rural Service (FRS).
To further higher education among rural youth, rural telecommunications carriers across the nation joined with the FRS for their annual scholarship program. On May 1,2008 the FRS awarded $2,000 college scholarships to thirty students from sixteen states.
This was MTA’s first time to participate in the national program and involvement included advertising its availability, distributing applications, contacting school counselors, and processing forms. Thirteen students completed applications and requested MTA sponsorship and certification prior to the March 1 deadline.
“We are so pleased that a Chugiak student was awarded by the FRS,” said MTA Public Relations Manager Jackie Kenshalo. “MTA is happy to contribute the additional $500 to assist one of our sponsored students with college.”
811 Makes "Call Before You Dig" Easier
April 14, 2008 — Free underground utility locate service is now just three numbers away. Call 8-1-1 a few days before digging to have your underground lines professionally located and marked at no cost to you. Doing this prevents disruption of service, harm, and possible fines for repair costs. Get more information at http://www.call811.com/
Consumer Alert: Preparing For Digital TV
February 11, 2008 — TV stations across the United States will stop broadcasting analog signals on February 17, 2009. Subscribers to MTA DTV will not be affected by this change because the signal they receive is already 100% digital TV.
Consumers who get their TV another way may need to take action in order to receive the new broadcast digital TV signals. Compete details are provided on a Digital Television Consumer Information page posted by the Federal Communications Commission.Enter your phone number to find out if MTA DTV is available at your location.
For more, contact MTA Public Relations Manager Jackie Kenshalo at (907) 761-2424