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MTA NetBill > Sign Up or Log In to MTA NetBill

Instantly access your MTA account online View current and previous statements Make one-time or automatic recurring payments Keep printed statements or switch to non-printed Download statement details MTA NetBill is FREE! MTA NetBill Is Safe MTA works hard to protect the privacy and security of customer account and payment information. To view MTA account information, customers must log in with their unique user name and password. When you make an online payment, the information is protected by Secure Socket Layer encryption. MTA will never email or call you to ask for your MTA NetBill user name/password or your credit card/bank account numbers.   MTA NetBill users can get answers to questions on our FAQs page > MTA NetBill Frequently Asked Questions Former EZPay and AutoPay users can use MTA NetBill to manage one-time and automatic recurring payments from checking, savings, or with a credit card. Sign up for instant, secure access to your MTA account. It's FREE. MTA NetBill Feedback Please contact us with your MTA NetBill comments and to verify any pending payments you've made by mail or in person.

Your MTA Customer Verfication Code

Why do MTA customers need a verification code now? To protect the privacy of telecommunication consumers, the FCC (Federal Communications Commission) recently established CFR (Code of Federal Regulations) Title 47 Part 64.2010. This new regulation mandates that telecommunications companies ask their customers to create a confidential verification code in order to protect their privacy and verify their identity when obtaining account information. How are MTA customers affected?  MTA representatives will sometimes require your verification code when you conduct business with us. We will need your code when you add or remove services, ask billing questions, request copies of your statements, and sign up to use MTA NetBill. How does this affect my MTA NetBill usage? If you already have an MTA NetBill username and password, nothing has changed. You may continue to use this convenient online service without any additional verification or procedures. For new MTA NetBill users, there will be one additional step requested upon sign-up. You will need to enter your pre-established verification code along with your statement number, account number, user name, and password. The verification code will only be requested one time – to set up your MTA NetBill identity. After that, you will be able to log in with just a user name and password.                                                                                                          How do I establish my verification code? To establish your personal and confidential verification code, choose 3 to 10 characters that are letters and/or numbers – no symbols and no spaces. To have your code entered into our records, you may either: Bring your code to an MTA store in Eagle River, Palmer or Wasilla, or Call MTA at 800-478-3211 or 745-3211, from the main phone number listed at the top of your MTA statement (important if you have a consolidated statement).

MTA's User Friendly Bill

Have your Local, Long Distance, Wireless, Internet, and DTV services combined on a single monthly bill - the MTA User Friendly Bill. Only MTA, can help simplify your life with a single bill for all your communications services! Sign up for the MTA User Friendly Bill >

Explore Your Payment Options

By Mail Mail a check or money order payment with your statement stub. MTA PO Box 3009 Palmer, Alaska 99645 In Person Pay by cash, check, or credit card at any store location. Payment drop boxes are available at MTA stores and the following Matanuska Valley Federal Credit Union (MVFCU) locations. Please allow three business days for processing. Big Lake - East Lake Mall, Mile 1 South Big Lake Road Eagle River - 11800 Business Boulevard Palmer - 1020 South Bailey Street Talkeetna – Moore’s Mercantile, Mile .03 Talkeetna Spur Rd Wasilla – 3651 East Meridian Loop Wasilla – 501 North Main Street Willow - 23375 West Beluga Ave, Suite F (Mile 69 Parks Hwy) Call Call customer service to apply a credit card payment over the phone. Payment NSF fee is $25 per instance