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Forwarding Features

Call Forwarding           Multiple Simultaneous Call Forward
Call Forwarding - Busy Line           Remote Call Forward
Call Forward - Don't Answer           Ring Anywhere
Call Forwarding Remote Access           Selective Call Forwarding

Call Forwarding

Program incoming calls to ring to another number and continue to make outgoing calls. When a call is forwarded, your phone makes a short ring.
$2 per month FREE on the LiteBlue Bundle

To turn on the service, lift the handset and listen for dial tone. Press 72#. Listen for the dial tone. Dial the number to which you want your calls forwarded. When the phone is answered, your Call Forwarding is in effect. If there is no answer or the line is busy, press the switch hook or flash button for about one second, then repeat above steps within two minutes. When you hear two beeps, your Call Forwarding is in effect. If the party is unable to accept your Call Forwarding, you must discontinue the Call Forwarding before trying another number.

To turn off Call Forwarding, lift the handset and listen for dial tone. Press 73#. Listen for the confirmation tone, then hang up. Calls will ring normally on your phone.

To change the "forward to" number, turn off Call Forwarding as instructed above. Repeat steps to turn it on.

Call Forwarding - Busy Line

When your line is busy, incoming calls are forwarded to another number.
50¢ per month FREE on the LiteBlue Bundle

Eagle River and Mat-Su customers: Once activated by MTA's Central Office, you will need to call Customer Service to deactivate it or to change the pre-designated number.

Activation for Healy, Clear, and Anderson customers: Lift the handset and listen for the dial tone. Press *90. (On a rotary phone, dial 1190.) Listen for the special dial tone. Enter the "forward to" number. The number entered is then automatically dialed. When answered, Call Forward - Busy is activated.

Note: If the call is unanswered or busy, repeat the activation procedure within two minutes. Your calls will then be forwarded.

Deactivation for Healy, Clear, and Anderson customers: Lift the handset and listen for the dial tone. Press *91. (On a rotary phone, dial 1191.) Listen for the confirmation tone to let you know that deactivation was successful.

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Call Forward - Don't Answer

When you are unable to answer, incoming calls are forwarded to another number after a specified number of rings.
50¢ per month FREE on the LiteBlue Bundle

Eagle River and Mat-Su customers: Once activated by MTA's Central Office, you will need to call Customer Service to deactivate it or to change the pre-designated number.

Healy customer activation: Lift the handset and listen for dial tone. Press *92. (On a rotary phone, dial 1192.) Listen for the special dial tone. Enter the number of rings (2-9) you wish to hear before your calls are forwarded. Enter the "forward to" number. The number entered is then automatically dialed. When answered, Call Forward - Don't Answer is activated.

Note: If the call is unanswered or busy, repeat the activation procedure within two minutes. Your calls will then be forwarded.

Healy customer deactivation: Lift the handset and listen for the dial tone. Press *93. (On a rotary phone, dial 1193.) Listen for the confirmation tone to let you know that deactivation was successful.

Call Forwarding Remote Access

Use a telephone at another location to change your Call Forward on your home or business phone. From any location - turn on, turn off, or change your forwarding number.
$2.90 per month FREE on the LiteBlue Bundle

To access (from Eagle River and Mat-Su): Lift the handset of any touch-tone phone and listen for dial tone. Dial the Call Forward access number provided for the community your home or business resides (Eagle River 694-3500, Mat-Su 746-3500).

To activate (from Eagle River and Mat-Su): Enter your seven-digit home or business telephone number followed by your Personal Identification Number (PIN). Press 72#. Dial the number to which you want calls forwarded. Listen for the confirmation tone, and then hang up.

To deactivate (from Eagle River and Mat-Su): Enter your 7-digit home or business number followed by your PIN number. Press 73#. Listen for the confirmation tone, and then hang up.

Healy, Clear & Anderson customer access: Lift the handset of any touch-tone phone and listen for dial tone. Dial the Call Forward access number provided for the community your home or business phone resides (Healy 683-4900). After the line rings, listen for the special dial tone. Dial your 7-digit home or business telephone number immediately followed by your Personal Identification Number (PIN). Listen for the special dial tone. Proceed with one of the Call Forward functions: Press 72#. Dial the number to which you want calls forwarded. Listen for the confirmation tone, and then hang up. Press 73# to cancel Call Forwarding.

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Multiple Simultaneous Call Forward

Forward several calls simultaneously.
60¢ per month FREE on the LiteBlue Bundle

Remote Call Forward

Keep your established number and forward calls to your new location. This is ideal for the person who is often at a second location or has moved.
$11.50 per month

Ring Anywhere

Receive the calls to one telephone number on as many as 4 additional telephone numbers simultaneously. You determine which numbers to use and when to activate them. The first number in your group to answer a call gets connected, while the other numbers are released.
$6 per month FREE on the LiteBlue Bundle

To Access: From the main number, dial *45. From any location other than the main number, dial the Ring Anywhere access number

Mat-Su access 373-7464 (373-RING)
Eagle River access 622-7464 (622-RING)
Cantwell access 768-7464 (768-RING)
Tyonek access 583-7464 (583-RING)

Enter the 10 digit main number (area code plus 7 digits) followed by # key
Enter the pre-selected four digit PIN number followed by the # key
Follow the voice prompts, for example...

To add a phone number: Press # (area code not required on local numbers)
To activate or deactivate: Press 3
To delete a phone number: Press *
To hear your list: Press 1 (area code not required on local numbers)
To hear instructions repeated: Press 0

Notes: There are known feature limitations. Clear, Healy and Tyonek numbers can be Ring Anywhere member numbers but not the main phone number. Call Forwarding on the main telephone number takes priority over Ring Anywhere. There may be Ring Anywhere limitations that are a result of specific technical restrictions. There may be additional feature interactions and exceptions.

Selective Call Forwarding

Program your phone to forward only those calls from a special list of numbers to another number such as your mobile phone. All other callers will ring at your phone as usual.
$4.55 per month FREE on the LiteBlue Bundle

To use Selective Call Forwarding, lift the handset and listen for dial tone. Press *63. Listen for an announcement telling you whether the feature is currently on or off. Follow the voice instructions and dial 3 to turn the feature ON (if currently off) or OFF (if currently on).

Note: This feature requires at least one entry on your list to activate. To add the person who just called to your forward list, press #01#.

To enter your "forward to" number: The first time you turn on the service, you will be asked to enter the number to which you would like your special calls forwarded. From then on, the system will simply remind you of the current "forward to" number. If the number is correct, dial 1. To change the current "forward to" number, dial 0 and follow voice instructions.

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