Using Centrex Features
Program The Time & Date
| 1) | Press the Program button | |
| 2) | Use your arrow keys and scroll to Time & Date Set (Not Time & Date Format) | |
| 3) | Press the Hold Key | |
| 4) | Enter the Date, Month, and Year (Please note, DO NOT enter the month first. When programming the set, you need to put the date in first),then enter the time (24 hr time clock) ie: 30 10 06 08:00 or 30 10 06 13:15 | |
| 5) | Press the Hold key | |
| 6) | Press the Release key |
Anonymous Call Rejection
Callers who blocked their numbers to Caller ID will hear an announcement that this line does not accept anonymous calls
To turn on the service
1. Lift handset and listen for dial tone
2. Dial *77
3. Listen for the confirmation tone and then hang upTo turn off the service
1. Lift handset and listen for dial tone
2. Dial *87
3. Listen for confirmation tone or announcement. Hang up
Authorization Code
Identify callers for billing purposes and restrict unauthorized Toll Charges
1. Lift handset and listen for dial tone
2. Dial *98
3. Enter the authorization code assigned to your phone set
4. Wait for new dial tone
5. Dial 1 + the ten-digit number. For customers who dial 9 to access an outside line, dial 9 + 1 + ten-digit number
Call Forwarding
Forward calls to a different telephone or Voice Mail
To turn on the service
1. Lift the handset and listen for dial tone
2. Press *72
3. Listen for the dial tone
4. Dial the number to which you want your calls forwarded to
5. When the phone is answered, your call forwarding is in effect. If there is no answer or the line is busy, press the switchook for about one second and then repeat the above steps within two minutes. When you hear two beeps, your call forwarding is in effectTo turn off the service
1. Lift the handset and listen for dial tone
2. Press *73
3. Listen for the confirmations tone and then hang up. Calls will ring normally on your phone
Call Forward Remote Access
Turn on, off, or change your Forwarding from any location
1. Lift the handset and listen for dial tone
2. Dial the Call Forward access number provided by your telephone company: 694-3500 in Eagle River or 746-3500 in other service areas
3. After the line rings, listen for the special dial tone
4. Dial your seven-digit business telephone number that has Call Forwarding on it
5. Dial your Personal Identification Number (PIN)
6. Listen for the special dial tone. Dial *72 and enter the number to which you want to forward your calls to, or enter *73 to cancel Call Forward
Call Park
Park calls against a directory number in the user’s group
To park a call Press *95To retrieve a parked call
1. Press *96
2. Dial the number the call was parked against
Call Pickup
Answer calls ringing to a different extension
1. Lift the handset and listen for dial tone
2. Press *94. The call that is ringing in your pickup group will be brought to your phone
Calling Name And Number Delivery
Cancel Call Waiting
Disable Call Waiting for the duration of one telephone call
1. Lift handset and listen for dial tone
2. Press *70
3. Listen for confirmation tone. Dial your call as usual
Continuous Redial
Redials busy numbers over and over until the line is free
To activate
1. When you hear a busy signal, press and release the switch hook
2. Listen for dial tone
3. Dial *66
4. Hang upTo deactivate
1. Lift handset and listen for dial tone
2. Dial *86
3. Listen for the confirmation announcement. Hang up
Customer Originated Trace
Trace the last call received
1. Lift handset and listen for dial tone
2. Press *57
3. Listen for confirmation announcement that the last call has been traced
4. Hang up. The call you traced will be stored at MTA
Last Call Return
Call back the number that just called you – if you were unable to reach the phone before it stopped ringing
To activate
1. Lift handset and listen for dial tone
2. Press *69. Your phone will dial the number that just dialed youTo deactivate
1. Lift handset and listen for dial tone
2. Press *89
3. Listen for the confirmation announcement and then hang up
Last Number Redial
Automatically dials the last dialed number
To use
1. Lift handset, press the # key twice
2. Call is connectedTo redial a number
Press the line key originally used to call the person. The line indicator goes on. Press the # key twice. The display shows the information about the call. The last number you called on that line is redialed
Meet Me Conference
Take place in conferences by dialing a designated conference number
1. Dial Meet Me Conference phone number (assigned to you). Call must be initiated from an authorized Centrex user in the group
2. The line will ring until the second party dials the Meet Me Conference number. Calls are automatically connected
3. The dialing party pays any long distance charges
Per Call Blocking
Dial a code before placing a call to prevent your name and number from appearing on the Caller ID display of the person receiving your call
1. Lift handset and listen for dial tone
2. Press *67
3. Listen for special dial tone
4. Dial the number you are calling as usual
Personal Speed Call
Short List
Place calls to a list of ten numbers by dialing a one-digit code followed by the pound sign
To establish your speed call list
1. Lift handset and listen for dial tone
2. Dial *99
3. Wait for dial tone
4. Dial the one-digit access code (choose a number from 0 to 9)
5. Dial the telephone number you wish to assign to that code (remember 1+ area code if number is long distance)
6. Listen for confirmation code
7. Hang up
8. Proceed with setting up your remaining speed dial list by repeating the steps above
To use your speed call list
1. Lift handset and listen for dial tone
2. Dial *, the appropriate one-digit access code, followed by the # keyTo cancel a number on your speed call list
1. Lift handset and listen for dial tone
2. Dial *99
3. Wait for dial tone
4. Dial the one-digit access code for the number you want to cancel
5. Listen for cancellation tone
6. Hang up
Long List
Place calls to a list of 30, 50, or 70 numbers by dialing a two digit code followed by the pound sign.
To establish your speed call list
1. Lift handset and listen for dial tone
2. Dial *75
3. Wait for dial tone
4. Dial the one-digit access code (choose a number from 00 to 69)
5. Dial the telephone number you wish to assign to that code (remember 1+ area code if number is long distance)
6. Listen for confirmation code
7. Hang up
8. Proceed with setting up your remaining speed dial list by repeating the steps aboveTo use your speed call list
1. Lift handset and listen for dial tone
2. Dial *, the appropriate one-digit access code, followed by the # keyTo cancel a number on your speed call list
1. Lift handset and listen for dial tone
2. Dial *75
3. Wait for dial tone
4. Dial the two-digit access code for the number you want to cancel
5. Listen for cancellation tone
6. Hang up
Ring Anywhere
Receive calls dialed to one number on up to four additional telephone numbers simultaneously
1. Lift handset and listen for dial tone
2. Dial *45 from the main number, or 373-7464 for Valley access or 622-7464 for Eagle River access
3. Enter the ten-digit number followed by the # key
4. Follow the voice prompts
Selective Call Rejection
Turn on an announcement saying that you are not taking calls at this time - to be heard by callers on a rejection list. All other calls will ring through
To turn on the service
1. Lift the handset and listen for dial tone
2. Dial *60
3. An announcement will play telling you if the feature is turned on or off, and how many, if any, numbers are stored in your rejection list
4. Dial 3 to turn the feature on or off
Transfer
Transfer calls to another party inside or outside of the office
1. Press link or flash
2. Dial the complete destination phone number
3. Hang up. Call is now transferred
Voice Mail
1. Lift the handset and listen for dial tone
2. Press *88