How to use your Centrex service.
Shortcuts
Program Date and Time
Anonymous Call Rejection | Authorization Code | Call Forwarding | Call Forward Remote Access
Call Park | Call Pickup | Calling Name & Number Delivery | Cancel Call Waiting | Continuous Redial
Customer Originated Trace | Last Call Return | Last Number Redial | Meet Me Conference
Per Call Blocking | Personal Speed Call | Ring Anywhere | Selective Call Rejection | Transfer
Program the date and time on your Centrex phone
Press the Program button. Use arrow keys and scroll to Time & Date Set (not Time & Date Format). Press the Hold key. Enter day, month and year. DO NOT enter the month first. Enter the full date, then the time (24 hour clock). For example: 30 10 08 08:00 or 30 10 08 13:15. Press Hold. Press Release.
Anonymous Call Rejection
Callers who blocked their numbers to Caller ID will hear an announcement that this line does not accept anonymous calls. To turn on the service, lift handset and listen for dial tone, dial *77, listen for the confirmation tone and then hang up. To turn off the service, lift handset and listen for dial tone, dial *87, listen for confirmation tone or announcement, hang up.
Authorization Code
To identify callers and restrict unauthorized Toll Charges, lift handset and listen for dial tone. Dial *98. Enter the authorization code assigned to your phone set. Wait for new dial tone. Dial 1 + the ten-digit number. For customers who dial 9 to access an outside line, dial 9 + 1 + ten-digit number.
Call Forwarding
Forward calls to a different telephone or Voice Mail. To turn on the service, lift the handset and listen for dial tone, press *72, listen for the dial tone, dial the number to which you want your calls forwarded to. When the phone is answered, your call forwarding is in effect. If there is no answer or the line is busy, press the switchook for about one second and then repeat the above steps within 2 minutes. When you hear 2 beeps, call forwarding is in effect.
To turn off the service, lift the handset and listen for dial tone, press *73, Listen for the confirmations tone and then hang up. Calls will ring normally on your phone.
Call Forward Remote Access
To turn on, off, or change your Forwarding from any location, lift the handset and listen for dial tone. Dial the Call Forward access number provided by your telephone company: 694-3500 in Eagle River or 746-3500 in other service areas. After the line rings, listen for the special dial tone. Dial your seven-digit business telephone number that has Call Forwarding on it. Dial your Personal Identification Number (PIN). Listen for the special dial tone. Dial *72 and enter the number to which you want to forward your calls to, or enter *73 to cancel Call Forward.
Call Park
Park calls against a directory number in the user’s group.
To park a call, press *95. To retrieve a parked call, press *96, dial the number the call was parked against.
To answer calls ringing to a different extension, lift the handset and listen for dial tone. Press *94. The call that is ringing in your pickup group will be brought to your phone.
Calling Name And Number Delivery
Lift handset and listen for dial tone. Dial *82.
Cancel Call Waiting
To disable Call Waiting for the duration of 1 call, lift handset and listen for dial tone. Press *70. Listen for confirmation tone. Dial your call as usual.
Continuous Redial
Redials busy numbers over and over until the line is free. To activate, when you hear a busy signal, press and release the switch hook. Listen for dial tone. Dial *66. Hang up. To deactivate, lift handset and listen for dial tone. Dial *86. Listen for the confirmation announcement. Hang up.
Customer Originated Trace
To trace the last call received, lift handset and listen for dial tone. Press *57. Listen for confirmation announcement that the last call has been traced. Hang up. The call you traced will be stored at MTA.
Last Call Return
Call back the number that just called you – if you were unable to reach the phone before it stopped ringing. To activate, lift handset and listen for dial tone. Press *69.
Your phone will dial the number that just dialed you. To deactivate, lift handset and listen for dial tone. Press *89. Listen for the confirmation and then hang up.
Last Number Redial
To automatically dial the last dialed number, lift handset, press the # key twice. Call is connected. To redial a number, press the line key originally used to call the person. The line indicator goes on. Press the # key twice. The display shows the information about the call. The last number you called on that line is redialed.
Meet Me Conference
To take place in conferences by dialing a designated conference number, dial Meet Me Conference phone number (assigned to you). Call must be initiated from an authorized Centrex user in the group. The line will ring until the second party dials the Meet Me Conference number. Calls are automatically connected. The dialing party pays any long distance charges.
Per Call Blocking
To prevent your name and number from appearing on the Caller ID display, press *67. Listen for special dial tone. Dial the number you are calling as usual.
Short List — 10 Numbers
Establish your speed call list: Lift handset and listen for dial tone. Dial *99. Wait for dial tone. Dial the one-digit access code (choose a number from 0 to 9). Dial the telephone number you wish to assign to that code (remember 1+ area code if number is long distance). Listen for confirmation code. Hang up. Proceed with remaining speed dial list by repeating the steps above.
To use your speed call list, lift handset and listen for dial tone. Dial *, the appropriate one-digit access code, followed by the # key.
To cancel a number on your speed call list, lift handset and listen for dial tone. Dial *99. Wait for dial tone. Dial the one-digit access code for the number you want to cancel. Listen for cancellation tone. Hang up.
Ring AnywhereLong List — 30, 50, or 70 Numbers
Establish your speed call list: Lift handset and listen for dial tone. Dial *75. Wait for dial tone. Dial the one-digit access code (choose a number from 00 to 69). Dial the telephone number you wish to assign to that code (remember 1+ area code if number is long distance). Listen for confirmation code. Hang up. Proceed with remaining speed dial list by repeating the steps above.To use your speed call list, lift handset and listen for dial tone. Dial *, the appropriate one-digit access code, followed by the # key.
To cancel a number on your speed call list, lift handset and listen for dial tone. Dial *75. Wait for dial tone. Dial the one-digit access code for the number you want to cancel. Listen for cancellation tone. Hang up.
Receive calls dialed to one number on up to four additional telephone numbers. Lift handset and listen for dial tone. Dial *45 from the main number, or 373-7464 for Valley access or 622-7464 for Eagle River access. Enter the ten-digit number followed by the # key. Follow the voice prompts.
Selective Call Rejection
To turn on an announcement saying that you are not taking calls at this time, to be heard by callers on a rejection list (all other calls will ring through), lift the handset and listen for dial tone. Dial *60. An announcement will play telling you if the feature is turned on or off, and how many, if any, numbers are stored in your rejection list. Dial 3 to turn the feature on or off.
Transfer
To transfer calls to another party inside or outside of the office, press link or flash. Dial the complete destination phone number Hang up. Call is now transferred.